Healthcare

The roles of leaders in Canadian healthcare organizations demand a rare combination of operational discipline, political navigation, and people leadership under constant pressure. Many leaders across the industry are managing system-wide challenges, like workforce shortages, fiscal constraints, and long wait times, while being accountable to government, boards, clinicians, and the public – all of whom have competing expectations.

As the healthcare industry in Canada continues to evolve, leaders often need support adapting their leadership style, influencing across silos, and sustaining resilience to avoid burnout.

Impact is a trusted partner to healthcare organizations looking to strengthen leadership at all levels, from emerging managers to C-suite executives leading transformational change.

We have a strong healthcare practice, providing coaching and assessment services for executives and teams across healthcare organizations in Canada. This includes working with CEOs, CFOs, CHROs, Chief Nursing Officers, Vice Presidents, Corporate Directors, Assistant Vice Presidents, and Directors.

Coaching

With over two decades of experience, our team brings a deep well of expertise in the healthcare industry, providing one-to-one leadership and executive coaching to help your people:

• Enhance managerial capabilities.
• Increase leadership effectiveness.
• Deliver on strategic priorities.

Our coaching helps empower individual development, leadership transitions, and organization-wide transformation efforts, tailored to your needs.

Assessments

We deliver leadership development programs centred around 360 Assessments, with a strong track record in healthcare. We design and implement structured, feedback-driven assessment processes that provide healthcare leaders with deep insights into their effectiveness and areas for growth.

We use 360 Assessments to evaluate leadership effectiveness through confidential interviews with key stakeholders, synthesizing the feedback into an in-depth report that informs personalized development plans for each leader. The program can also include regular coaching sessions, psychometric assessments, and structured progress reviews.

We help your C-suite executives and emerging leaders develop themselves in alignment with your organization’s strategy, so they can grow with you and deliver what they and your organization need to flourish in today’s complex and challenging healthcare industry.

• Our coaches and account team connect regularly with your organization to stay on top of what’s happening – and we share that knowledge with each other to help your leaders make deeper, more significant and lasting change – faster.
• We carefully match your leaders with qualified coaches who have deep experience in the healthcare industry, and who align with your leaders’ roles and personalities.
• Our coaches have served in similar roles, so they have lots of lived experience, strategies and solutions they can share with your leaders.
• We offer your organization our insights about the individual or team we’re working with, so you can determine how best to continue to engage and develop them following our program. We often uncover themes relating to the opportunities and challenges they face, that your organization might not otherwise be aware of.

Our engagements are grounded in evidence-based methods and consistently deliver measurable outcomes for healthcare organizations, such as improved collaboration, strategic alignment, and performance.