IMPACT

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TEAM

Our coaches and home team work together to provide strategic insights and drive meaningful change that supports your business goals

We're committed to honesty, integrity, respect, loyalty, and a commitment  to go above and beyond for you, your people and your organization.

Our coaches

Our team of more than 40 accredited coaches are experienced business people. They’ve lived many of the experiences you and your team are going through, which means we can tailor our coaching approach to sharply align with your business objectives.

In our more than 20 years of coaching, we understand fit is key in all coaching relationships. We take the time to understand your needs to ensure your coach fits who you are and the objectives you’re after.

More than
40
accredited coaches
99%
successful
coach-client matches
95%
likely to recommend rating

Meet a few of our highly experienced, sought-after coaches:

Impact Coaches – Coach – Sandra Oliver

Sandra Oliver, MBA

Founder

Sandra launched Impact Coaches Inc. in 2003 because she wanted to create an organization built around helping people excel at work. Sandra is passionate about developing relationships with clients and understanding deeply how their businesses and industries work so she can deliver strategic insights that inspire positive change. Impact has since grown to serve large, multi-national corporate clients across the globe and Sandra feels lucky to be able to make a difference not only in elevating and energizing talented leaders as they cultivate their careers, but entire organizations as they grow, evolve, and flourish.

Before launching Impact Coaches, Sandra held corporate HR leadership roles across North America, where she successfully built and developed experienced recruitment and full senior HR teams, and led HR intranet and HRIS system implementations. Today, as an experienced business leader and certified coach, Sandra works with Impact’s key senior clients and their teams to develop their most strategic talent programs and succession plan strategies.

An avid volunteer in her community, Sandra has served as Chair of the Board and Chair of the Honorary Board for Dress for Success in Toronto. Sandra is a member of the Forbes Coaching Council and was recognized in PROFIT/Chatelaine’s ranking of Canada's Top Female Entrepreneur-run firms for 2013, 2014 and 2015.

To relax, Sandra enjoys spending time at the cottage, swimming and taking long walks in the forest, often with Hank, the family dog.

What our clients are saying about Sandra

“Sandra knows me and the firm very well, so we were able to get very pointed on both my own skill development, but also in how I navigate within the firm. Those two things collided to really allow us to see big strides in my ability to elevate and get out of the weeds. That translated into an enhanced brand, both for the account, and for my personal brand within the firm. This has benefited me, my team and my client.”

“Sandra, she did an incredible job of leveraging our trust and applying it to a more role-based style of coaching. She walked in my shoes, but also in this new ecosystem of Covid, which was incredible. Sandra connected my development into the changing sand. It wasn’t static. I was building new relationships, with new objectives and all within the construct of my established role. It really was so impactful to see how she did that. She plays a long-term trust game.”

“I do think that she is always telling me what I need to hear, not what I want to hear.”

Antoine Laganiere

Antoine is a highly qualified professional coach, specializing in guiding business leaders and high-performance athletes towards achieving their goals. With a Bachelor's degree in Economics from Yale University and an exceptional career as a professional hockey player, Antoine possesses a profound understanding of competitive environments in Canada, the United States, and Europe.

With a passion for fostering positive working cultures, Antoine believes individual and team performance must harmonize to unlock collective achievements. He possesses not only the knowledge and tools necessary for personal and professional growth, but also understands the intricate dynamics of achieving success in both the athletic and business domains. Drawing on his own experiences, Antoine helps clients enhance self-awareness, cultivate confidence, overcome obstacles that hinder success, and develop essential behavioral skills to leverage their unique strengths. Antoine is committed to supporting individuals on their unique journeys and helping them achieve their full potential, both on and off the field.

When he’s not working, Antoine enjoys playing all sports – but mostly tennis, aikido, and functional weight training to stay fit; reading anything related to integral theory, psychology, philosophy, and brain/body science; cooking; playing guitar and piano; and spending time in meditation and contemplation.

What our clients are saying about Antoine

“I was expecting some easy tricks to help me feel better and get more focused, but Antoine helped me realize that you really need to really dig that up from deep down inside yourself. Right now, I feel more deeply connected and focused on my goals than before.”

“The thing about working with Antoine is that he doesn’t try to reinvent me. Everything we talked about was already in me. I liked that. It was more about getting me to think about things differently and getting me to understand myself better which has helped me a lot and in a long-term way.”

Lisa McArthur

Lisa has more than 25 years of experience as a business executive in senior leadership roles at technology, professional services, and insurance organizations. She’s led teams in delivering breakthrough results on everything from infrastructure and mergers to industry strategy and sales transformation. Prior to becoming a coach and then joining Impact Coaches, Lisa was the Canadian Vice President and CIO for a global insurance company, responsible for implementing significant IT and business change management projects.

As a coach, Lisa is passionate about growth—for leaders and in business—and leverages her diverse background to understand her clients’ unique goals and opportunities. She adapts her style to meet her clients where they are and creates safe environments for them to openly raise issues, explore ideas, and generate new personal and business insights. Lisa leads many of Impact’s team, group, and high potential development coaching programs—and loves that she has the opportunity to work with, get to know and have a positive impact on so many different people.

In her spare time, Lisa enjoys being at home on the water, walking and paddleboarding, and is always experimenting with different artforms including painting, needlepointing and glassblowing.

What our clients are saying about Lisa

“Lisa was great for me. She always found a way to provide a different perspective or something new to try. She would dig in and help me find out what was holding me back—those things have such a lasting impact.”

“I come in with issues to talk about and Lisa is always equipped to discuss anything I bring. No matter where we go, she still comes through with the examples and resources; she can go anywhere the discussion takes us. I don’t know how she does it.”

Get in touch to discover which of our 40+ coaches can best meet your needs.

Our home team members work together to support you and our coaches on large scale programs involving multiple individuals. They ensure we meet and exceed your expectations when delivering large scale programs.

Our home team

Riley Baigrie, Project Manager
Riley helps manage Impact’s client relationships and larger-scale projects. She ensures everything is running smoothly for our clients, and internally for the Impact team.  To relax, Riley loves spending time with friends and family, going for walks, and reading.
Tess MacDougall, Client & Marketing Manager
Tess works closely with Impact’s new and returning clients to ensure we understand their talent needs and transform them into a clear plan that moves the needle towards meaningful change in their organization. She uses her training in project management to support executing team sessions, individual coaching, and programs of all sizes. She also channels her love of creative expression towards Impact’s Marketing Initiatives, ensuring our services reach those who need them the most. In her spare time, Tess likes to bake, read literary fiction and sci-fi, home brew, practice pottery, and play board games with her boyfriend and their two cats.
Elaine Muzyczka, Chief Operating Officer
Elaine oversees Impact’s operations to promote efficiency, effectiveness and client satisfaction in everything we do. She also builds and manages key client relationships to help our clients succeed in developing their talent. Outside of work, Elaine loves swimming, golfing, spending time at her cottage, gourmet cooking, home decorating, and enjoying time with her family and dog.
Martha Pedersen, Director, Coach Talent & Quality
Martha gathers feedback from clients on all our coaching engagements to help ensure a consistent, efficient, quality coaching experience. She gathers and compiles insights across clients and industries, and manages our coach roster to engage and develop a team of coaches with extensive leadership and coaching experience in a variety of industries and speciality areas. In her spare time, Martha loves reading, canoeing and hiking, and is currently working through Ontario’s Bruce Trail.
Evan Phillips, Project Coordinator
Evan develops and customizes engagements, based on our clients’ needs including monitoring the progress, budget and deliverables for each engagement. As well, Evan assigns the coach team on certain engagements and manages the entire coach roster with Martha. Evan also helps manage Sandra's calendar, coaching engagements, and business development opportunities. When he’s not working, Evan loves playing golf and basketball, spending time with friends, and going to the gym.

Get Started With Impact

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