IMPACT

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COACHING

Professional Services

We’re a trusted coaching partner for professional services firms navigating the biggest challenges and transitions the industry faces.
Impact Industry | Professional Services

Impact is a trusted partner to professional services organizations looking to strengthen leadership at all levels

Impact Industry | Professional Services

Leaders in Canadian professional services firms navigate a unique combination of economic uncertainty, talent challenges, technological disruption, and changing client expectations. While many of these issues are global, our country’s slower economic growth, productivity concerns, regulatory complexity, and tight labour market create additional pressure.

Professional Services Partners, leaders, and future leaders face growing the business in an uncertain economy, managing the impact of AI, responding to regulatory changes, standing out in a crowded market, and leading through constant change. All while maintaining culture in a hybrid work environment, attracting top talent, developing future leaders, and building strong succession pipelines.

We understand these challenges and the unique dynamics of partnership-driven firms: the transition from technical expert to strategic leader, complexity of Partner dynamics, and critical importance of business development capability.

Our coaches have walked in your leaders’ shoes and can help accelerate their growth and development to be the leaders your organization needs them to be, and build the fulfilling careers they want.


IMPACT

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STATISTICS

Our Impact

99%
successful coach-client matches
70+
companies
worked with

40+
Industries
served

95%
likely to recommend rating
40+
accredited
coaches

More than
2,800
participants coached since 2020
99%
successful coach-client matches
95%
likely to recommend rating
70+
companies
worked with

40+
Industries
served

How our services can help

Leadership development & advisory for Partner-led businesses

We help you ensure your new Partners are aligned to your organization’s strategy, develop the skills they need to succeed – like business development, cross selling, managing teams, delegating, and promoting the organization’s culture – all while staying motivated, connected to the firm, and thriving as professionals.

High potential leadership development program

Through individual and group coaching, we work with your future senior leaders on real business challenges that are critical to your firm, while building the behaviours and mindsets they need to succeed. We help them develop in practical, tailored ways that directly link to performance, often connecting to your success profiles or leadership competency models.

Assessments

Assessments form the basis of most of our coaching programs, and when leveraged consistently, they can help individuals and teams achieve their goals with greater clarity, confidence and speed.

Our assessments can help your Partners, leadership team, and Board better understand the leadership styles, needs, strengths and challenges of potential leadership candidates in talent searches or succession planning – and how well they will fit with your organization, now and in the future.


Impact can help

Assess and develop your Partners and leaders with intention to help your organization grow today and for decades to come. Get Started.


IMPACT

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INSIGHTS

Industry Use Cases

Real life examples of how our services have helped clients across Canada and around the world.

IMPACT

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FEEDBACK

What our clients say

“I am much better at organizing my time around the strategic priorities I have, and saying no or delegating in consequence without the guilt.”
“I am more aware of when I am stressed, and why. I now have a greater capacity to take a step back, and delegate in those moments rather than push through like I used to.”
“I learned to understand some parts of the business better, especially the ones I didn’t usually gravitate towards. This has allowed me to make better, more informed, quicker and more well-rounded decisions.”

The Impact difference

We help your Partners, leadership team, and emerging leaders develop themselves in alignment with your firm’s strategy, so they can grow with you and deliver what they and your organization need to flourish in today’s complex and challenging professional services industry.

  • Our coaches and account team connect regularly with your firm to stay on top of what’s happening – and we share that knowledge with each other to help your leaders make deeper, more significant and lasting change – faster.
  • We carefully match your leaders with qualified coaches who have deep experience in the professional services industry, and who align with your leaders’ roles and personalities.
  • Our coaches have served in similar roles, so they have lots of lived experience, strategies, and solutions they can share with your leaders.
  • We offer your firm our insights about the individual or team we’re working with, so you can determine how best to continue to engage and develop them following our program. We often uncover themes relating to the opportunities and challenges they face, that your firm might not otherwise be aware of.

The results you can expect

Our engagements are grounded in evidence-based methods and consistently deliver measurable outcomes for professional services firms, such as improved collaboration, strategic alignment, and performance.

IMPACT

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INSIGHTS

Industry & Program Insights

A selection of authentic, real life insights based on countless conversations in the trenches with C-suite executives about today’s most pressing issues.

IMPACT

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COACHES

Start with Impact

We're committed to providing exceptional value and expertise whenever you need it. Learn more about how we can help you.
GET STARTED
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