8 lessons on building a company people enjoy working for

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust?

Why you should bring your whole self to work

Dan Clay was worried about being dismissed as “too gay” at work, so he dialed down his personality. But then his alter ego, Carrie Dragshaw, went viral online. Here’s what happened next.

BTI Market Outlook and Client Service Review 2019

During BTI’s Market Outlook and Client Service Review 2019 webinar, we discuss the best new opportunities for 2019, how new client service leaders make it to the top, and how to get ahead in the market.

Trust Matters, The Podcast: How to Handle an Angry Client (Episode 18)

This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates.

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6 Traits that Make a Practice Leader Great

A great practice leader can have an exponential impact on a practice. I have watched many practice leaders in a few short years build a practice from just one partner to ten or fifteen partners.

How to Make Partner

In my 20 years of working with professionals, there are 3 things that consistently matter in making partner. Most people think that the only thing that matters is revenue targets but that is not the case. For most firms, revenue is only one part of the three-legged stool.

Leading with Impact – Being a Practice Leader is Tough, Really Tough

Leadership is tough no matter where you work. Let’s face it, work is a complex place and getting more complex every day. Expectations of leaders are high. Management literature has ensured that.

The Networking Mindset

How you approach networking might be the key to your success at it.

Scenario #1: Arlene is a new Partner in a professional service firm. Being part of an evolving service line, her success so far was largely dependent on her technical expertise, client service excellence and ability to deliver high quality work on time.