One Question Accurately Predicts On-The-Job Performance

My first search assignment – more than 40 years ago – was for a plant manager for an automotive parts manufacturing company. There was no job description for the role, so when I met the company president, I asked this one question.

Strategy Needs Creativity

I’ve noticed that business school students often feel frustrated when they’re taught strategy. There’s a gap between what they learn and what they’d like to learn.

The Feedback Fallacy

The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research.

7 Ways To Start Innovating When You Are Afraid Of Change

The implementation of creative ideas to generate value. Staying relevant. A new idea or method, or the use of new ideas and approaches. Turning an idea into a solution that adds value.

Are you a Business Coach?

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How we can help the “forgotten middle” reach their full potential

You know the “forgotten middle”: they’re the students, coworkers and regular people who are often overlooked because they’re seen as neither exceptional nor problematic.

8 lessons on building a company people enjoy working for

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust?

Why you should bring your whole self to work

Dan Clay was worried about being dismissed as “too gay” at work, so he dialed down his personality. But then his alter ego, Carrie Dragshaw, went viral online. Here’s what happened next.

BTI Market Outlook and Client Service Review 2019

During BTI’s Market Outlook and Client Service Review 2019 webinar, we discuss the best new opportunities for 2019, how new client service leaders make it to the top, and how to get ahead in the market.