Positive Conflict…..Does Your Organization Invite the Elephant to the Table?

By Jennifer Card, M.Sc., Impact Coach

The start of the new year is a great time to clean-the-slate by leaning into the difficult conversations that your organization needs to have in order to confront conflict in a constructive way….not only will it help your organization to establish more trust, it will fuel innovation.

Do you know a “Smartest Person in the Room”?

Some people love to say things like, “I already knew that” or “I told you so”. They may use other “I am smarter than you” habits like telling others that my story is bigger than your story. “Great story, but that same thing happened to me in an even bigger way!”

You Got This! Stop Coasting: My Experience as a Speaker Coach at TEDxDonMills

At Impact, we work with leaders who do not coast as they grow their businesses, transition into new roles, build and develop teams, and solve challenges. Our job, as coaches, is to challenge and support them in finding ways to expand outside of their comfort zones so that they get comfortable with the uncomfortable, and tell them “You got this”.

Tip of the week

This week we’re sharing a tip around communication. Through our coaching work, we often hear about bad habits that people struggle with in the workplace when it comes to speaking. A common one is beating around the bush…

There’s an optimal time to give negative feedback

There’s nothing like being told you’re bad at something, especially when the dig comes from someone you respect. Some, including my former employer, harangue you into believing that every piece of feedback is a gift—no matter how badly it stings.

Steven Pinker on the case for optimism

At TED2018, head of TED Chris Anderson sat down with Steven to take a closer look at the data that suggest the world is improving — and to unpack why so many people find this idea so challenging.

The Sport Of Speaking

Public speaking is a physical activity – like hockey, football, or soccer. As a public speaker, you are a type of athlete because speaking involves physicality, muscle memory, and humanity.

A New Way to Become More Open-Minded

Benjamin Franklin knew he was smart — smarter than most of his peers — but he was also intelligent enough to understand that he couldn’t be right about everything.