The Feedback Fallacy

The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research.

How we can help the “forgotten middle” reach their full potential

You know the “forgotten middle”: they’re the students, coworkers and regular people who are often overlooked because they’re seen as neither exceptional nor problematic.

BTI Market Outlook and Client Service Review 2019

During BTI’s Market Outlook and Client Service Review 2019 webinar, we discuss the best new opportunities for 2019, how new client service leaders make it to the top, and how to get ahead in the market.

What are you willing to give up to change the way we work?

What does it take to build the fast, flexible, creative teams needed to challenge entrenched work culture? For transformation expert Martin Danoesastro, it all starts with one question: “What are you willing to give up?”

5 ways to build a career you’re proud of

Career growth can feel like a mystery when you’re trying to get somewhere without a clear path to advancement or a map to tell you what to do.

15 Trends That Will Redefine Executive Coaching In The Next Decade

Having an executive coach to help your professional career move forward makes perfect sense in today’s marketplace. Having someone who will push you and hold you accountable can make you strive for success and never become complacent.

Reverence or Regicide?

If you are a leader of a professional services firm, it is our hope that when reading this article, you may shake your head, scoff, marvel at our naivety, then perhaps nod in agreement and quietly recognise where we’re coming from.

The Get Real Project

Hello! In The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust, Charlie Green and I defined five core skills for leading with trust: listen, risk, improvise, partner, and know yourself.