The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research.
You know the “forgotten middle”: they’re the students, coworkers and regular people who are often overlooked because they’re seen as neither exceptional nor problematic.
During BTI’s Market Outlook and Client Service Review 2019 webinar, we discuss the best new opportunities for 2019, how new client service leaders make it to the top, and how to get ahead in the market.
In his book Thinking Fast and Slow, Daniel Kahneman refers to the parts of our brain, where he suggests there are two competing intelligence at play.
Ambitious executives often act like they know everything. In hindsight, some professed know-it-alls say they didn’t realize how little they knew about getting ahead.
Roy Bahat was worried. His company invests in new technology like AI to make businesses more efficient — but, he wondered, what was AI doing to the people whose jobs might change, go away or become less fulfilling?