10 Things Great Leaders Say That Creates Engaged Teams

Great leadership is about creating great relationships with your teams and inspiring them to go above and beyond. Here are 10 things that great leaders say to create highly engaged and motivated teams.

One Question Accurately Predicts On-The-Job Performance

My first search assignment – more than 40 years ago – was for a plant manager for an automotive parts manufacturing company. There was no job description for the role, so when I met the company president, I asked this one question.

Strategy Needs Creativity

I’ve noticed that business school students often feel frustrated when they’re taught strategy. There’s a gap between what they learn and what they’d like to learn.

The Feedback Fallacy

The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research.

7 Ways To Start Innovating When You Are Afraid Of Change

The implementation of creative ideas to generate value. Staying relevant. A new idea or method, or the use of new ideas and approaches. Turning an idea into a solution that adds value.

How we can help the “forgotten middle” reach their full potential

You know the “forgotten middle”: they’re the students, coworkers and regular people who are often overlooked because they’re seen as neither exceptional nor problematic.

Why you should bring your whole self to work

Dan Clay was worried about being dismissed as “too gay” at work, so he dialed down his personality. But then his alter ego, Carrie Dragshaw, went viral online. Here’s what happened next.

BTI Market Outlook and Client Service Review 2019

During BTI’s Market Outlook and Client Service Review 2019 webinar, we discuss the best new opportunities for 2019, how new client service leaders make it to the top, and how to get ahead in the market.